Iyeshia Ates
Savannah,GA
Summary
Dynamic Community Manager with a proven track record at Sureste Properties, adept in income and expense management and resident relations. Spearheaded promotional activities, boosting community engagement and occupancy. Excelled in policy administration and conflict resolution, ensuring high standards and tenant satisfaction. Skilled in financial budgeting and fostering positive client relationships.
Overview
9
9
years of professional experience
Work History
Community Manager/Assistant Regional Manager
Sureste Properties
05.2022 - 08.2024
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Community Manager
Woda Cooper Companies
10.2018 - 04.2022
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Collected and maintained careful records of rental payments and payment dates.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Property Manager
Elon Property Managment
08.2015 - 09.2018
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Education
Bachelor of Arts - Business Administration And Management
University of Phoenix Online
Tempe, AZ06-2016
High School Diploma -
Alfred Beach High School
Savannah, GA06-1997
Skills
- Income and expense management
- Maintenance and repair coordination
- Policy administration
- Tenant and eviction laws
- Daily operations oversight
- Community marketing
- Payment management
- Financial budgeting and reporting
- Resident relations
- Leasing and sales
- Client service and support
- Conflict handling
Timeline
Community Manager/Assistant Regional Manager
Sureste Properties
05.2022 - 08.2024
Community Manager
Woda Cooper Companies
10.2018 - 04.2022
Property Manager
Elon Property Managment
08.2015 - 09.2018
Bachelor of Arts - Business Administration And Management
University of Phoenix Online
High School Diploma -
Alfred Beach High School
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