Iyssis Eutsey
Miami
Summary
Dynamic and dedicated professional with a strong background in customer service at Taco Bell. Proven ability to enhance customer satisfaction through efficient cash transactions and relationship building. Recognized for integrity and a solid work ethic, consistently maintaining a balanced cash drawer while contributing to a clean and welcoming environment.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
Pollo Tropical
08.2023 - 08.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Cashier
Taco Bell
07.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Attending - Business
Barry University
Miami, FLSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier Team Lead
Pollo Tropical
08.2023 - 08.2024
Cashier
Taco Bell
07.2023 - 07.2024
Attending - Business
Barry University
Similar Profiles
Mario CambertMario Cambert
Assistant Manager at Pollo TropicalAssistant Manager at Pollo Tropical
Tammy SmithTammy Smith
Manager at Pollo TropicalManager at Pollo Tropical
Bernie MackBernie Mack
Restaurant Team Member at Pollo TropicalRestaurant Team Member at Pollo Tropical