Izabela Pogroszewska
Ridgewood,NY
Summary
Efficient and effective sales representative with a proven track record of success in developing new business. Highly skilled in building relationships with clients and developing tailored solutions to meet their needs. Proven ability to generate leads, close deals and drive sales resulting in increasing revenue for my employer. Seeking to contribute people skills and sales expertise to find a role at a competitive company with opportunity for growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Prominis Medical Services
Queens, NY
04.2020 - Current
- Answered incoming calls in a professional manner about 135 a day.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Documented and managed patient information in computer system.
- Assisted with the completion of medical forms and records.
- Coordinated with patients and healthcare professionals to meet patient needs.
- Referred patients to appropriate professionals and services.
- Patient services for 11 locations with over 40 providers.
- Travel between 11 locations.
Outside Sales Representative
Verizon B2B
New York, NY
03.2017 - 03.2020
- Established a new territory for Verizon accounts through qualifying leads, cold calling and building relationships.
- Identified potential customers and developed strategies to target them effectively.
- Prepared sales presentations, proposals, contracts and other documents for customers.
- Educated customers on product capabilities and proper use.
- Monitored, evaluated and responded to customer complaints and system problems.
- Negotiated and closed contracts exceeding quarterly sales targets by 50%.
- Managed, developed and evaluated sales teams in assigned territory.
Inside Sales Representative
Skintology Medical Spa
New York, NY
07.2014 - 02.2017
- Responsible for skin care treatments and sales of $6K monthly.
- 6th month exceeded colleagues sales by 16.5%.
- Built, managed and upsold current relationships with clients through face to face consultations, strategic outreach and educational conversations.
- Assisted with the training of new inside sales representatives.
- Followed up on all potential sales opportunities to maximize close ratio.
- Assisted in resolving customer complaints in a prompt manner.
Education
Bachelor of Arts - Communication Studies
Borough of Manhattan Community College of The City University of New York
New York, NY05-2014
Skills
- Microsoft office
- B2B selling
- Face to face selling
- Time management
- Social media
- Strong interpersonal communication skills
- Conflict management and resolution skills
- Detail oriented and able to multi-task in fast paced environment
Languages
English
Professional
Polish
Professional
Certification
- Esthetician License
Timeline
Patient Service Representative
Prominis Medical Services
04.2020 - Current
Outside Sales Representative
Verizon B2B
03.2017 - 03.2020
Inside Sales Representative
Skintology Medical Spa
07.2014 - 02.2017
Bachelor of Arts - Communication Studies
Borough of Manhattan Community College of The City University of New York
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