Driven Shift Lead with a proven track record at Pokeworks, excelling in operations monitoring and conflict resolution. Enhanced team performance through practical training and mentorship, significantly improving customer satisfaction and workplace efficiency. Skilled in utilizing POS software for accurate transactions, demonstrating hard and soft skills essential for high-stakes environments. Reliable Shift Leader with three years in the food and sales industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing the highest standard of service and creating a warm and welcoming environment for customers.