Experience
Overview
Work History
Education
Skills
Languages
Timeline

Izabella Roque

TJX Companies
Miami,FL
2
Languages
2
years of professional experience

Reliable and professional customer service associate with nearly 2 years of retail experience seeking a full-time position. Skilled in handling high-volume customer interactions, multitasking, and creating a welcoming experience for guests and clients. Looking to bring strong communication skills, organization, and professionalism to an environment.

Work History

Sales Associate

1 Year 8 Months
TJX Companies | 11.2024 - 07.2026
  • Assisted a high volume of customers daily in a fast-paced retail environment while maintaining a professional and friendly attitude
  • Provided product information, recommendations, and support to improve customer experience
  • Handled transactions, returns, and exchanges accurately using POS systems
  • Maintained organized store presentation and supported merchandising standards
  • Responded to customer concerns and resolved issues efficiently and professionally
  • Developed strong communication skills while multitasking under pressure
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.

Education

High School

Miami Beach Senior High School | Miami Beach | 06.2026

Skills

Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Exceptional customer service
Cash handling
Cash register operation
Stocking and receiving
Store opening and closing

Languages

English Native speaker
Spanish Native speaker

Timeline

Sales Associate

TJX Companies
11.2024 - 07.2026Read More

Miami Beach Senior High School

High School
Read More
Izabella Roque