Dynamic hospitality professional with experience in server and hostess roles. Skilled in effective communication and guest engagement, consistently enhancing service quality and operational efficiency. Eager to leverage strengths to improve customer satisfaction and team performance.
Overview
4
4
years of professional experience
Work History
Server
Ingas Galley
Petersburg, AK
04.2022 - 07.2026
Provided exceptional customer service, ensuring guest satisfaction and repeat business.
Managed food and beverage orders accurately, reducing wait times and enhancing the dining experience.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Trained new staff on restaurant procedures and service standards, promoting teamwork and efficiency.
Assisted in menu planning, contributing to seasonal changes based on customer preferences.
Hostess
Bush Farmhouse
Black Mountain, NC
08.2025 - 03.2026
Greeted and seated guests, ensuring prompt service and a welcoming atmosphere.
Managed waitlist efficiently, optimizing guest flow during peak hours.
Communicated effectively with kitchen staff to relay special requests and dietary restrictions.
Trained new hostesses on operational procedures and customer service standards.
Veterinary Assistant
Waterway's Veterinary Clinic
Petersburg, AK
06.2022 - 04.2023
Assisted veterinarians during examinations and surgeries, ensuring animal safety and comfort.
Managed inventory of medical supplies, maintaining accurate records for efficient stock management.
Educated pet owners on post-operative care and preventative health measures to enhance client satisfaction.
Developed and implemented streamlined processes for patient intake, reducing wait times significantly.
Answered phone promptly and directed incoming calls to correct offices.
Developed and maintained comprehensive calendars to track appointments and deadlines effectively.