Izabelly Ferreira
Tampa,FL
Summary
Dynamic sales associate with a proven track record in fostering positive customer experiences. Known for strong problem-solving skills and a commitment to effective client service, ready to contribute to a team-oriented environment.
Overview
7
7
years of professional experience
Work History
Sales Associate
Bath & Body Works
Tampa, FL
12.2022 - Current
- Assisted customers with product selection and provided personalized recommendations to enhance shopping experience.
- Managed inventory levels, ensuring accurate stock replenishment and effective product displays.
- Executed visual merchandising strategies to align with brand standards and attract customer attention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Pet Sitter
Private Client
Tampa, FL
01.2022 - Current
- Provided reliable pet care, ensuring safety and well-being for various animals.
- Developed personalized care routines tailored to individual pet needs and preferences.
- Maintained accurate records of feeding schedules, medication administration, and behavioral observations.
- Communicated effectively with clients regarding pet status, concerns, and recommendations.
- Managed multiple client schedules efficiently to optimize service delivery and client satisfaction.
- Prepared food and water following instructions from pet owners.
- Exercised animals regularly with walks and rigorous play activities.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Housekeeping Aide
Private Residence
Tampa, FL
01.2020 - Current
- Maintained cleanliness in all areas of residence through efficient cleaning techniques.
- Organized and restocked supplies, ensuring readiness for daily tasks.
- Assisted in laundry management, promoting proper handling and care of fabrics.
- Implemented time-saving strategies, enhancing overall efficiency of housekeeping operations.
- Conducted regular inspections to uphold cleanliness standards and address any issues promptly.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Trained new staff on cleaning protocols and safety standards to ensure consistency.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
- Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
- Demonstrated flexibility in scheduling availability to accommodate periodic fluctuations in staffing needs due to vacations or absences among team members.
Education
Associate of Science - Radiological Sciences
Keiser University
Tampa, FL12-2027
High School Diploma -
Gaither High School
05-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Client service
- Customer needs assessment
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Flexible schedule
- Stocking and receiving
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Sales Associate
Bath & Body Works
12.2022 - Current
Pet Sitter
Private Client
01.2022 - Current
Housekeeping Aide
Private Residence
01.2020 - Current
Associate of Science - Radiological Sciences
Keiser University
High School Diploma -
Gaither High School