Izack Guajardo
Pearland,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
4
4
years of professional experience
Work History
Shift Leader
Wendy's
Manvel, TX
09.2022 - 09.2023
- Team training and coaching in the moment
- Managing the crew team
- Acting as cash manager during the shift
- Assisting in management coverage
- Basic interview and administrative duties
- Resolved customer complaints promptly and professionally.
Team Member
La Reyna Flour Tortilla Factory
Pearland, TX
01.2021 - 09.2022
- Operated and maintained tortilla-making machines to produce high-quality products.
- Monitored machine performance, identified malfunctions, and adjusted settings as needed.
- Maintained a safe, clean, and organized work environment at all times.
- Weighed finished tortillas to ensure they met company standards for weight and size.
- Stored finished products properly to maintain freshness standards set by the company.
Cashier
Wendys
Manvel, TX
01.2020 - 01.2021
- Performing food preparation and drive-thru duties if needed
- Issuing receipts, refunds, change or tickets
- Greeting customers and answering their questions about the menu, pricing, and other related matters
- Operating a cash register and accepting payment via cash, credit card, or gift card/certificate
Cashier
McDonald's
Pearland, TX
05.2019 - 09.2019
- Greeting customers and taking orders
- Processing payments through cash or card and processing refunds when applicable
- Delivering food orders to customers' tables or passing them to kitchen
- Recommending products and promoting special deals or packages
- Maintaining order and cleanliness in the restaurant
- Stoking the tray with necessary condiments, napkins, and utensils
- Matching cash with records and reporting any discrepancies
Education
High School Diploma -
Pearland High School
Pearland, TX05-2019
Skills
- Customer Service Management
- POS System Operation
- Motivational Leadership
- Problem-Solving
- Staff Training and Development
- Complaint Resolution
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Shift Leader
Wendy's
09.2022 - 09.2023
Team Member
La Reyna Flour Tortilla Factory
01.2021 - 09.2022
Cashier
Wendys
01.2020 - 01.2021
Cashier
McDonald's
05.2019 - 09.2019
High School Diploma -
Pearland High School
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