Izaiah Guerrero
Oxnard,United States
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Cinemark Theaters
09.2021 - 04.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Delivered prompt service to prioritize customer needs.
- Trained new personnel regarding company operations, policies and services.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
High School Diploma -
Oxnard High School
Oxnard, CA06.2023
Skills
- Reliable
- Honest
- Time Management
- Team Player
Timeline
Customer Service Representative
Cinemark Theaters
09.2021 - 04.2023
High School Diploma -
Oxnard High School
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