Izander Santiago
Ballston Spa
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Crew Member
McDonald's
Ballston Spa
02.2025 - Current
- Provided friendly customer service during peak hours and busy shifts.
- Operated kitchen equipment to prepare food items according to safety standards.
- Maintained cleanliness of dining area and restrooms throughout the shift.
- Assisted team members in assembling orders quickly and accurately for customers.
- Handled cash register operations and processed customer transactions efficiently.
- Restocked supplies and ingredients to ensure smooth kitchen operation during service.
- Collaborated with staff to deliver a positive dining experience for all guests.
- Followed food safety guidelines to maintain high quality standards in food preparation.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Education
Ballston Spa High School
Ballston Spa, NYSkills
- Food safety
- Kitchen equipment operation
- Cash register operation
- Order assembly
- Customer service
- Team collaboration
- Cleanliness maintenance
- Positive communication
- Fast-paced environment handling
- Food running
- Basic math
- Cooking
- Cleaning and sanitizing
Timeline
Crew Member
McDonald's
02.2025 - Current
Ballston Spa High School