Overview
Work History
Education
Skills
Timeline
Generic

Izzy Lien

Minneapolis,MN

Overview

5
5
years of professional experience

Work History

Server

D'amico And Sons
04.2023 - 07.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server/Barista

Yum And Kitchen Bakery
12.2022 - 03.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Server

The Block
05.2022 - 11.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server/ Host

McCoys Public House
01.2020 - 08.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Lifeguard

Sabes Jcc
05.2018 - 04.2019
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.

Education

Associate of Arts - Sociology

Minneapolis Community And Technical College
Minneapolis, MN
05.2025

Skills

  • Patron Experiences
  • Item Promotion
  • Plates Presentation
  • Guest Inquiries
  • Order Accuracy and Delivery
  • To-Go Order Preparation
  • Guest Flow
  • Sales Techniques
  • Seating Assignment Preparation
  • Waiting Tables

Timeline

Server

D'amico And Sons
04.2023 - 07.2023

Server/Barista

Yum And Kitchen Bakery
12.2022 - 03.2023

Server

The Block
05.2022 - 11.2022

Server/ Host

McCoys Public House
01.2020 - 08.2021

Lifeguard

Sabes Jcc
05.2018 - 04.2019

Associate of Arts - Sociology

Minneapolis Community And Technical College

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Izzy Lien