Izzy Lien
Minneapolis,MN
Overview
5
5
years of professional experience
Work History
Server
D'amico And Sons
04.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/Barista
Yum And Kitchen Bakery
12.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
The Block
05.2022 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server/ Host
McCoys Public House
01.2020 - 08.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Lifeguard
Sabes Jcc
05.2018 - 04.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Education
Associate of Arts - Sociology
Minneapolis Community And Technical College
Minneapolis, MN05.2025
Skills
- Patron Experiences
- Item Promotion
- Plates Presentation
- Guest Inquiries
- Order Accuracy and Delivery
- To-Go Order Preparation
- Guest Flow
- Sales Techniques
- Seating Assignment Preparation
- Waiting Tables
Timeline
Server
D'amico And Sons
04.2023 - 07.2023
Server/Barista
Yum And Kitchen Bakery
12.2022 - 03.2023
Server
The Block
05.2022 - 11.2022
Server/ Host
McCoys Public House
01.2020 - 08.2021
Lifeguard
Sabes Jcc
05.2018 - 04.2019
Associate of Arts - Sociology
Minneapolis Community And Technical College