Isabelle Shelton
Centennial,Colorado
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Nothing Bundt Cakes
09.2022 - 08.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Wrapped, boxed and weighed bakery department products.
Retail Sales Associate
The TJX Companies - Marshalls Store
01.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
No Degree - Business Management
University of Arizona
Tucson, AZ05.2027
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Relationship Building
- Flexible Schedule
- Stocking and Receiving
Additional Information
Cheerleading: (2013-2019): United Elite, Arapahoe High School varsity member
Diving: (2021-2023): Arapahoe High School
Women In Business: (2022-2023)
National Charity League: (2017-2019)
Timeline
Sales Associate
Nothing Bundt Cakes
09.2022 - 08.2023
Retail Sales Associate
The TJX Companies - Marshalls Store
01.2022 - 06.2022
No Degree - Business Management
University of Arizona
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