Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan De Dios Serna Granja

San Antonio

Summary

Dedicated Rideshare Driver with over 3 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record.

Overview

8
8
years of professional experience

Work History

Uber Partner

Uber, Lyft
04.2020 - Current
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Maintained a high driver rating through excellent communication and navigational skills.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Provided safe transportation for passengers, adhering to traffic laws and regulations.
  • Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.

Server

Las Palapas Restaurants
08.2018 - 03.2020
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Night Stocker

HEB Warehouse
01.2018 - 07.2018
  • Improved store organization by efficiently restocking shelves and displays during overnight shifts.
  • Enhanced customer satisfaction with a well-stocked inventory through diligent restocking efforts.
  • Streamlined merchandise restocking process, resulting in reduced time spent on nightly tasks.
  • Ensured accurate product placement by carefully following planograms and store layouts.

Prep Cook

Munchies Snacks And More
08.2015 - 12.2017
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.

Education

High School Diploma -

Orion High Scool
Harlingen, TX
08.2015

Skills

  • Service Dispatching
  • Bilingual Fluent in English and Spanish Verbal and Written
  • Scheduled Maintenance
  • Heavy Lifting
  • Driver Relations
  • Strategic Initiatives
  • Product Identification
  • Stocking and Replenishing
  • Quality Control
  • Order Supplies
  • Suggestive Selling
  • Teamwork and Collaboration

Languages

Spanish
Native or Bilingual

Timeline

Uber Partner

Uber, Lyft
04.2020 - Current

Server

Las Palapas Restaurants
08.2018 - 03.2020

Night Stocker

HEB Warehouse
01.2018 - 07.2018

Prep Cook

Munchies Snacks And More
08.2015 - 12.2017

High School Diploma -

Orion High Scool

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Juan De Dios Serna Granja