Jaa Muhammad
Riverdale,GA
Summary
Highly dedicated professional with a strong track record of building relationships and managing time effectively in fast-paced restaurant environments. Demonstrated expertise in providing exceptional service and accuracy while handling tables of all sizes. Committed to meeting customer needs, driving satisfaction, and fostering long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Arize Breakfast Cafe
Atlanta, GA
09.2021 - Current
- Handled both opening and closing responsibilities which involved organizing the dining space and restocking necessary supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided top-notch customer service to guarantee total satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Stayed informed about daily specials, new menu items, promotions.
- Greeted guests and provided menus.
Manager
Juicy Crab
Atlanta, GA
06.2019 - 09.2021
- Established efficient workflow processes throughout the organization.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Promoted collaborative environment by hosting regular discussions with staff on progress and areas of enhancement
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Provided coaching, mentoring and training to team members for improved job performance.
Education
High School Diploma -
Adlai Stevenson High School,
New York, NY06-1987
Skills
- Strong Work Ethic
- Guest Engagement
- Order Management
- Food Running
- Guest Relations Management
- Professional Appearance
- Point of Sale (POS) system operations
- Relationship Management
- Item promotion
- Exceptional customer service
- Suggestive Selling
- Order Accuracy
Affiliations
Family
Reading
Gym/Sports
Travel
References
References available upon request.
Timeline
Server
Arize Breakfast Cafe
09.2021 - Current
Manager
Juicy Crab
06.2019 - 09.2021
High School Diploma -
Adlai Stevenson High School,
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