Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Alexus Boyd

Roseville,MI

Summary

Well-qualified individual proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Concentrix
Detroit, Michigan
01.2017 - 05.2018
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly and in appropriate manner.
  • Provided primary customer support to internal and external customers in fast-paced environment.

3rd Shift Stocking TM

Meijer
Detroit, Michigan
08.2016 - 03.2017
  • Unboxed product and placed on shelves in attractive manner according to layout guidelines.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.

Cashier

Walmart
Detroit, Michigan
02.2016 - 08.2016
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol sales to underage customers.
  • Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change.

Accounting Assistant

Healthy Kidz
Detroit, Michigan
06.2015 - 01.2016
  • Investigated and resolved internal accounting variances to keep records current.
  • Provided key clerical and administrative support to senior accounting staff.

Education

Liberals Arts

Wayne County Community College District
Detroit, MI
Current

High School Diploma - undefined

Edwin Denby High School
Detroit, MI
06.2015

Skills

  • Stocking and replenishing
  • Report preparation
  • POS systems expert
  • Quick learner
  • Money handling abilities
  • Administrative support
  • Complaint resolution
  • Good listening skills
  • Creative problem solving

Timeline

Customer Service Representative

Concentrix
01.2017 - 05.2018

3rd Shift Stocking TM

Meijer
08.2016 - 03.2017

Cashier

Walmart
02.2016 - 08.2016

Accounting Assistant

Healthy Kidz
06.2015 - 01.2016

Liberals Arts

Wayne County Community College District

High School Diploma - undefined

Edwin Denby High School
Alexus Boyd