Jace Starwin
Chicago,IL
Summary
Dynamic Sales Manager with a proven track record of enhancing customer experiences and driving operational success. Notable achievements include increasing sales and profit margins through effective merchandising and team development. Recognized for strong leadership abilities, exceptional communication skills, analytical problem solving, and a commitment to fostering a collaborative team environment. Expertise in all aspects of retail operations, from opening and closing procedures to recruitment and training of associates.
Overview
7
7
years of professional experience
Work History
Sales Manager
Bob's Discount Furniture
Skokie, IL
10.2024 - Current
- Created and presented monthly reports to senior management on sales performance.
- Conducted focused presentations underscoring competitive advantages.
- Maintained store staff by recruiting, orienting and training employees.
- Ensured deadlines were consistently met through efficient time management.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Worked with cross-functional teams to achieve goals.
Promoting Sales Leader
Yellow Jade Acquisitions
Oakbrook Terrace, IL
04.2023 - 10.2024
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Streamlined recruitment by performing in-depth candidate assessments.
- Conducted comprehensive presentations to finalize sales.
- Led team to surpass revenue targets through regular training sessions, strategic coaching methods, and consistent mentorship.
- Advised customers on optimal solutions based on needs assessment.
- Assessed team effectiveness, creating initiatives to improve sales results.
Day Trader
TD Ameritrade Inc.
Chicago, IL
11.2020 - 03.2023
- Oversaw transactions involving equities, options, and alternative investments.
- Forecasted business conditions by evaluating economic factors.
- Assessed financial trends and monitored investments' progress relative to goals.
- Conducted risk analysis to identify optimal investment strategies.
- Created valuation models to determine optimal purchase price.
- Managed sophisticated options trading operations.
Store Manager
Mattress Firm
Skokie, IL
10.2017 - 10.2020
- Coached, developed and motivated team to achieve revenue goals.
- Fostered positive guest experiences through building rapport.
- Identified customer needs by actively listening and following up with qualifying questions to pair them with the best products and services.
- Continuously refreshed expertise in deals under way, compliance requirements, transaction techniques, and security measures.
- Mitigated guest concerns while providing financing solutions to maximize and close the sale.
- Maintained operational consistency through diligent execution of store procedures.
- Monitored competitors' activities in order to stay ahead of the competition.
- Conducted sales meetings, providing detailed information on product offerings.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Bachelor of Arts - Economics
Northeastern Illinois University
Chicago, IL05.2011
Skills
- Effective Team Leadership
- Expertise in Sales Strategies
- Sales Development Coaching
- Service-Oriented Communication
- Sales Performance Monitoring
- Experienced in Delivering Sales Presentations
- Retail Management Operations
- Talent Acquisition and Integration
- Clear and Concise Writing and Speaking
- Visual Merchandising Strategies
- Critical Analysis Skills
- Prioritization and Time Management
- Microsoft Office Proficiency
- Attentive Listening
- Proficient in Interpersonal Communication
- Adaptive Problem Solving
Accomplishments
- 3 time winner of the 100k club award at Mattress Firm. The 100k club award is recognition for top earning employees that gross $100k in topline sales revenue or more within a monthly period for their stores.
- 137.6% to budget in 2020 and exceeded goals in other KPI metrics.
Timeline
Sales Manager
Bob's Discount Furniture
10.2024 - Current
Promoting Sales Leader
Yellow Jade Acquisitions
04.2023 - 10.2024
Day Trader
TD Ameritrade Inc.
11.2020 - 03.2023
Store Manager
Mattress Firm
10.2017 - 10.2020
Bachelor of Arts - Economics
Northeastern Illinois University
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