Jacelyn Martinez
Los Angeles,CA
Summary
Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. I excel in roles requiring strong multitasking and team collaboration.
Overview
5
5
years of professional experience
Work History
Server
Elephante
Santa Monica, CA
08.2025 - Current
- Implemented upselling techniques, increasing overall sales performance.
- Resolved customer inquiries and concerns promptly, fostering positive dining experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Dante Restaurant
Beverly Hills, CA
07.2024 - 08.2025
- Forbes 5-Star trained mastering high-level hospitality standards focused on service excellence, personalization, and meticulous attention to detail.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server Captain
Soho House & Co
West Hollywood, CA
06.2022 - 07.2024
- Supported overall restaurant operations by filling in as needed for various roles, including host, busser, and bartender when necessary.
- Trained new servers on restaurant procedures, menu items, and customer service standards.
- Contributed to increased sales by upselling menu items such as wine pairings or appetizers whenever appropriate opportunities arose during meal service.
Server
Soho House & Co
Los Angeles, CA
02.2021 - 06.2022
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Host
Yamashiro Hollywood
Hollywood, CA
12.2020 - 03.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Education
Bachelor of Arts - Legal Studies
University of Southern California
Los Angeles, CA06-2023
Skills
- Food Safety Compliance
- Native Spanish fluency
- Comprehensive knowledge of wine & liquor
- 5 years in hospitality
- POS system operations
- Team Leadership
Timeline
Server
Elephante
08.2025 - Current
Server
Dante Restaurant
07.2024 - 08.2025
Server Captain
Soho House & Co
06.2022 - 07.2024
Server
Soho House & Co
02.2021 - 06.2022
Host
Yamashiro Hollywood
12.2020 - 03.2021
Bachelor of Arts - Legal Studies
University of Southern California