Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacey Lane

Davenport

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

Willys Wine & Spirits
Bettendorf, IA
07.2025 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring stock availability and organization.
  • Processed transactions accurately using point-of-sale systems.
  • Developed product knowledge to provide informed recommendations to customers.
  • Collaborated with team members to achieve sales goals and improve service quality.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Server

Stacks Pancake House
Bettendorf, IA
11.2024 - 02.2026
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted with food preparation and ensured proper presentation of dishes.
  • Operated point-of-sale system for accurate order processing and payments.
  • Maintained cleanliness and organization of dining area and kitchen stations.
  • Collaborated with team members to deliver timely service during peak hours.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server

Barrel House
Davenport, IA
03.2024 - 11.2024
  • Adapted quickly to menu changes and special requests from guests.
  • Trained new staff on restaurant procedures and customer interaction standards.
  • Managed inventory levels to ensure availability of essential supplies and ingredients.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Flips Pancake House
Bettendorf, IA
11.2023 - 03.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

High School Diploma -

Muscatine High School
Muscatine, IA
05.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Outgoing personality
  • Cash handling

Timeline

Sales Associate

Willys Wine & Spirits
07.2025 - Current

Server

Stacks Pancake House
11.2024 - 02.2026

Server

Barrel House
03.2024 - 11.2024

Server

Flips Pancake House
11.2023 - 03.2024

High School Diploma -

Muscatine High School