Jachai Kirby

• Processed orders and sent to kitchen employees for preparation.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Worked with POS system to place orders, manage bills and handle

Checked over 30 daily IDs to verify ages and uphold Georgia liquor laws

• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Explained menu items and suggested appropriate options for food
• Worked with POS system to place orders, manage bills and handle complimentary items.