Jaci Stephens
Somerville,NJ
Summary
Motivated Sales lead with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.
Overview
7
7
years of professional experience
Work History
Sales Lead
Loft
08.2021 - Current
- Identified and analyzed key competitors and related products.
- Increased sales in different ways: Conversion, assisting clients, describing new promotions, price matching/adjusting as necessary
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding goals
- Work consistently to achieve credit goals for store and my personal employee achievement, and exceeding goals
- Manager on duty: Work with customers when they need assistance or are unhappy with something in store, handle cash and closing/opening procedures, guide staff in a respective manner to stay on top of tasks for a successful store run
- Stay attentive with go backs from returns and processing of the fitting rooms
- Stock Room: open shipment, process and put away, clean and tidy the stock room, restock floor as needed
- Achieved and exceeded company-defined sales quotas.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Pizza Maker/Waitress
Delucia's
11.2019 - 08.2023
- Communicated with owner on food inventory stock to request order placement.
- Cleaned and sanitized work areas and equipment.
- trained and assisted new staff members when needed
- prepared pizzas to go in the oven in a orderly fashion for the customers
- Handled cash register operations
- Answered the phone when needed
- provided table service to customers where I was responsible for taking orderings, fulfilling requests and serving customers.
- Responsible for doing the dishes in a timely manner to keep up with the restaurant speed.
Busser
Mom's Restaurant
07.2017 - 03.2020
- Trained new staff in bussing and cleaning procedures.
- Gave smooth and timely- mannered service to customers by offering additional silverware, napkins, and other things they ask for
- Checked dining area supplies of linens, wrapped silverware, and re-stocked as needed.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly
- Took dirty utensils, dishes, and cups to kitchen to help keep the restaurant flowing
- Answered the phone as needed, and ran food to the tables when the waitress needed assistance
- Got clients drinks when we were super busy and had rushes
Education
Bachelors of Science Degree in Nursing - Nursing
College of Saint Elizabeth
Morristown, NJ05.2027
Skills
- Inventory Control
- Lead Generation
- Staff Training and Development
- Stockroom Management
- Sales strategy
- Point of sale operation
- Mentoring and sales training
- Positive Customer Experience
- Sales pitching
- Cash Handling Accuracy/payment processing
Hobbies
As a college student most of my hobbies are wrapped around finding side hustles to help me save toward my education. Most of the times, when I am not at my current job, or school, I am working on the side with people via Rover( a pet sitting app) or babysitting for close family friends. Other than work, I enjoy spending time with my dog at the park, baking/cooking, and spending time with my friends and family when possible.
Languages
Spanish
Limited Working
Timeline
Sales Lead
Loft
08.2021 - Current
Pizza Maker/Waitress
Delucia's
11.2019 - 08.2023
Busser
Mom's Restaurant
07.2017 - 03.2020
Bachelors of Science Degree in Nursing - Nursing
College of Saint Elizabeth