Jacie Hill
Springfield,OH
Summary
Versatile and results-driven professional with experience at Peach’s Bar & Grill, adept at managing high-pressure situations and providing top-notch customer service. Skilled in cash handling and complex problem-solving, consistently enhancing customer satisfaction and team efficiency. Demonstrated ability to master new skills rapidly, contributing to improved operational workflows.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Peach’s Bar & Grill
Yellow Springs, OH
04.2024 - 09.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Dietary Aide
Oakwood Village
Springfield, OH
12.2022 - 04.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
Sales Associate
Kohls Department Store
Springfield, OH
09.2021 - 02.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Northwestern High School
Springfield, OH05.2023
Skills
- Customer service
- Strong multitasking
- Active learning
- Cash handling
- Complex Problem-solving
Timeline
Restaurant Hostess
Peach’s Bar & Grill
04.2024 - 09.2024
Dietary Aide
Oakwood Village
12.2022 - 04.2024
Sales Associate
Kohls Department Store
09.2021 - 02.2023
Northwestern High School