Jacie White
Chickasha,OK
Summary
Dynamic leader with a proven track record at Scallywags Pet Resort, excelling in staff training and development and complex problem-solving. Skilled in elevating customer service standards, ensuring repeat business through exceptional support. Expert in employee motivation, significantly enhancing workplace efficiency and professionalism. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
2
2
years of professional experience
Work History
Manager on Duty
Scallywags Pet Resort
06.2022 - Current
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
Education
Associate of Arts - Diversified Studies
Oklahoma City Community College
Oklahoma City, OK07.2024
High School Diploma -
Amber-Pocasset High School
Amber, OK05.2022
Skills
- Customer service focus
- Sales and Marketing
- Staff Training and Development
- Goal-Oriented
- Training and mentoring
- Complex Problem-Solving
- Employee Motivation
Timeline
Manager on Duty
Scallywags Pet Resort
06.2022 - Current
Associate of Arts - Diversified Studies
Oklahoma City Community College
High School Diploma -
Amber-Pocasset High School
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