Aleigha Ashley
Philadelphia,PA
Summary
Dynamic leader with proven expertise in team leadership and complex problem-solving, honed at Five Guys Burger And Fries. Excelled in enhancing customer satisfaction and staff management, ensuring high-quality service delivery. Skilled in organizational skills and excellent communication, adept at fostering a safe and efficient work environment.
Overview
3
3
years of professional experience
Work History
Manager
Five Guys Burger And Fries
11.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Security Gard
Walmart
09.2021 - 10.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Waitress
Nifty Fifty's
07.2022 - 09.2022
Education
Psychology
Community College of Philadelphia
Philadelphia, PA05.2030
High School Diploma -
George Washington High School
Philadelphia, PA05.2022
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Customer Service
- Organizational Skills
- Excellent Communication
Timeline
Manager
Five Guys Burger And Fries
11.2022 - Current
Waitress
Nifty Fifty's
07.2022 - 09.2022
Security Gard
Walmart
09.2021 - 10.2022
Psychology
Community College of Philadelphia
High School Diploma -
George Washington High School