Jacinda Robinson
Grain Valley
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
17
17
years of professional experience
Work History
Property Management Assistant
M&M Property Management
01.2024 - Current
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Assisted in preparing comprehensive financial reports for owner review, ensuring transparency in property performance metrics.
- Filing and Tax prep for over 200 clients
Personal Assistant
Katie & Kompany
01.2019 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
- Streamlined invoice processing to ensure timely payments, closely collaborated with finance department.
- Improved document management, established systematic filing system that accelerated information retrieval.
- Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Senior Underwriting Assistant
Axis Insurance Services
01.2008 - 01.2013
- Provided exceptional customer service to agents and brokers by promptly addressing inquiries and resolving issues.
- Supported senior underwriters by conducting in-depth research on potential risks associated with complex accounts.
- Optimized workflow by utilizing technology tools such as automated underwriting systems and risk analytics software programs.
- Maintained high levels of accuracy in processing policy applications, endorsements, cancellations, and reinstatements.
- Maximized profitability with carefully crafted underwriting guidelines for new products and services.
- Ensured compliance with regulatory requirements through meticulous documentation and ongoing monitoring of underwriting activities.
- Delivered timely reports on portfolio performance metrics to senior leadership teams, highlighting areas requiring attention or adjustments as needed.
Education
Associate of Arts -
Horry Georgetown Technical College
Conway, SCAssociate of Arts -
MCC - Longview
Lee's Summit, MOSkills
- Document preparation
- True team player
- Policy enforcement
- Asset management
- Exceptional oral and written communication skills
- Database management
- Payment collection
- Vendor management
- Sale and rental recordkeeping
- Pattern recognition skills
- Problem solving and critical thinking abilities
Timeline
Property Management Assistant
M&M Property Management
01.2024 - Current
Personal Assistant
Katie & Kompany
01.2019 - Current
Senior Underwriting Assistant
Axis Insurance Services
01.2008 - 01.2013
Associate of Arts -
Horry Georgetown Technical College
Associate of Arts -
MCC - Longview
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