Regena McCloud
Medical Office Manager
Ponca City,OK
Summary
Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 26 years of related experience, diligent nature and expertise in electronic records management.
Detail-oriented and knowledgeable office manager, skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
26
26
years of professional experience
Work History
Medical Office Manager
Phillip Knight M.D.
Ponca City, OK
04.1996 - Current
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
- Developed close working relationships with front office and back office staff.
- Addressed and remedied all patient or team member issues.
- Oversaw accounting, budgeting, and financial reporting.
Education
Nursing
Southwestern College
Winfield, KSNursing
Pittsburg State University
Pittsburg, KSAssociate of Applied Science - Medical
Cowley County Community College And Area Vocational-Technical School
Arkansas City, KS05.1992
Skills
- Planning and Prioritization
- Sound Judgment
- Payroll Oversight
- Status Updates
- Records and Database Management
- Financial and Operational Reporting
Timeline
Medical Office Manager
Phillip Knight M.D.
04.1996 - Current
Nursing
Southwestern College
Nursing
Pittsburg State University
Associate of Applied Science - Medical
Cowley County Community College And Area Vocational-Technical School
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