Ja’Cion Herndon
Washington
Summary
Dynamic and dedicated professional with experience as a Seasonal Customer Service Associate at DC Summer Youth Employment Program. Proven ability in customer support and problem resolution, fostering teamwork and communication. Recognized for maintaining high safety standards and delivering exceptional service in fast-paced environments. A reliable and quick learner committed to enhancing community engagement.
Overview
1
1
year of professional experience
Work History
Seasonal Customer Service Associate
DC Summer Youth Employment Program (SYEP)
06.2024 - 08.2024
- Assisted community members and visitors in a friendly and professional manner
- Provided directions, answered questions, and resolved basic concerns
- Supported daily operations in a fast-paced environment
- Worked collaboratively with supervisors and team members
- Followed safety guidelines, schedules, and workplace policies
- Maintained a positive attitude during long shifts and high-volume periods
Recreation Center Assistant
MBSYEP
06.2023 - 08.2023
- Assisted in daily operations of recreation center activities and events.
- Supported staff in organizing recreational programs and community outreach initiatives.
- Maintained cleanliness and safety standards throughout facility areas.
- Provided information to visitors regarding facility usage and programming schedules.
Education
High School Diploma -
Anacostia High School
Washington DCSkills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Teamwork & Communication
Reliable & Punctual
Fast Learner
Timeline
Seasonal Customer Service Associate
DC Summer Youth Employment Program (SYEP)
06.2024 - 08.2024
Recreation Center Assistant
MBSYEP
06.2023 - 08.2023
High School Diploma -
Anacostia High School