Summary
Overview
Work History
Education
Skills
Timeline
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Jack Copeland

La Mesa,CA

Summary

Dynamic customer service professional with a proven track record at Chuze Fitness, excelling in problem-solving and team collaboration. Recognized for enhancing customer satisfaction through effective communication and innovative solutions. Proficient in Microsoft Excel, I thrive in fast-paced environments, consistently delivering exceptional service and fostering positive customer experiences.

Overview

2
2
years of professional experience

Work History

Front Desk

Chuze Fitness
La Mesa, CA
06.2024 - 08.2025
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Service Associate

Reading Cinemas
La Mesa, CA
03.2023 - 02.2024
  • Assisted customers with product inquiries and service-related questions.
  • Maintained a clean and organized service area for optimal customer experience.
  • Collaborated with team members to ensure smooth daily operations.
  • Handled returns and exchanges according to company policies and procedures.

Education

Bachelor of Science - Accounting

San Diego State University
San Diego, CA
07-2027

Associate of Science - General Business

San Diego Mesa College
San Diego, CA
07-2025

Skills

  • Microsoft Excel
  • Problem solving
  • Budget management
  • Customer service
  • Team collaboration
  • Communication skills
  • Self-Directed
  • Verbal communication
  • Active listening
  • Computer skills

Timeline

Front Desk

Chuze Fitness
06.2024 - 08.2025

Service Associate

Reading Cinemas
03.2023 - 02.2024

Bachelor of Science - Accounting

San Diego State University

Associate of Science - General Business

San Diego Mesa College

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