Mayra Castillo
Weslaco
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Front Desk
Rodeo Dental & Orthodontics
Weslaco
07.2022 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls scheduled appointments as needed, redirect calls to the appropriate personnel or department, take messages as needed.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Managed all incoming and outgoing emails accordingly.
Receptionist
The Height of Alamo
Alamo
10.2021 - 06.2022
- Administered all phone calls and directed them appropriately.
- Maintained records of all cash payments made to the facility.
- Scheduled appointments for patients.
Education
High School -
Weslaco High School
Weslaco, TX05.2020
South Texas Community College -
South Texas Community College
Weslaco, TXSkills
- Bilingual (Spanish)
- Customer service
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Communication skills
- Organizational skills
- Understanding of medical terminology
- Receptionist experience
- Cash handling
- Time management
- Data entry
Languages
- Spanish, Expert
- English, Expert
Timeline
Front Desk
Rodeo Dental & Orthodontics
07.2022 - Current
Receptionist
The Height of Alamo
10.2021 - 06.2022
High School -
Weslaco High School
South Texas Community College -
South Texas Community College