Jack Gustafson
Hagerstown,MD
Summary
Pursuing a role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Sales Associate
Spencer's Retail
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Dasher
DoorDash
09.2024 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
Security Guard
Securitas Security Services USA
05.2024 - 10.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Delivery Helper
Amazon
02.2024 - 05.2024
- Navigated complex urban environments to deliver packages safely and efficiently.
- Assisted drivers in loading and unloading trucks for streamlined delivery processes.
- Ensured accurate deliveries by double-checking invoices and addresses before departure.
- Safeguarded packages from damage during transit by following proper handling procedures.
- Completed accurate delivery paperwork, streamlining administrative processes for the team.
Seasonal Sales Associate
Spirit of Halloween
09.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Break Pack Associate
Staples Distribution Center
02.2023 - 09.2023
- Collaborated with team members to maintain a clean and organized work area, promoting safety and efficiency.
- Supported continuous improvement initiatives by providing feedback on potential areas of improvement within the pack line processes.
- Utilized barcode scanners for accurate tracking of inventory movement throughout the warehouse facility.
- Quickly resolved any issues that arose during the packing process, ensuring minimal disruptions to overall productivity levels.
- Communicated effectively with supervisors regarding any identified issues or concerns within the pack line process.
Field Technician
MasTec
06.2022 - 10.2022
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prepared and submitted reports to document work performed and provide progress updates to management.
Seasonal Team Member
Target
11.2021 - 01.2022
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
- Maintained excellent product knowledge, enabling prompt assistance to customers seeking specific items or recommendations.
Package Handler
FedEx Ground
11.2020 - 04.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Sales Associate
Boost Mobile Store
08.2020 - 11.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Restaurant Team Member
CiCis Pizza
07.2018 - 02.2020
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Operated register to process payments and collect cash payment for order totals.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
Education
Associate of Arts - Elementary Education
Hagerstown Community College
Hagerstown, MD06-2026
High School Diploma -
Williamsport High School
Williamsport, MD05-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Stocking and receiving
- Cash register operation
- Customer engagement
- Safe food handling
- Food preparation
- Food and safety standards
- Order fulfillment
- Shipping and receiving
- Order pulling and preparation
- Driver's license and clean record
Timeline
Sales Associate
Spencer's Retail
10.2024 - Current
Dasher
DoorDash
09.2024 - Current
Security Guard
Securitas Security Services USA
05.2024 - 10.2024
Delivery Helper
Amazon
02.2024 - 05.2024
Seasonal Sales Associate
Spirit of Halloween
09.2023 - 11.2023
Break Pack Associate
Staples Distribution Center
02.2023 - 09.2023
Field Technician
MasTec
06.2022 - 10.2022
Seasonal Team Member
Target
11.2021 - 01.2022
Package Handler
FedEx Ground
11.2020 - 04.2021
Sales Associate
Boost Mobile Store
08.2020 - 11.2020
Restaurant Team Member
CiCis Pizza
07.2018 - 02.2020
Associate of Arts - Elementary Education
Hagerstown Community College
High School Diploma -
Williamsport High School
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