Highly interested in photography and various areas of business
Jack Hawkins
Hays,KS
Summary
Proven customer service expert with a track record of excellence at Dillons Grocery Store, where I earned six perfect secret shopper awards. Demonstrated professionalism and courtesy, alongside superior payment processing skills. Recognized for exceptional accuracy in money handling and fostering strong customer relationships, significantly enhancing repeat business. A reliable team player committed to outstanding service.
Overview
2
2
years of professional experience
Work History
Cashier
Dillons Grocery Store
03.2023 - Current
- Greet customers entering store and respond promptly to customer needs.
- Welcome customers and help determine their needs.
- Work flexible schedule and extra shifts to meet business needs.
- Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Count money in cash drawers at end of shifts to maintain accuracy.
- Handle multiple payment methods, such as EBT cards, chamber checks, tax exempt slips, etc.
- Build relationships with customers to encourage repeat business.
- Help customers complete purchases, locate items, and join reward programs.
- Assist customers with inquiries and provide exceptional service, resulting in positive feedback, including six perfect secret shopper awards.
- Earned awards for item scanning accuracy and speed.
Education
Bachelor of Arts - Business
Fort Hays State University
Hays, KS05-2029
High School Diploma -
Hays Virtual School
Hays, KS12-2024
Skills
- Customer service
- Professionalism and courtesy
- Payment processing
- ID verification
- Work ethic and integrity
- Customer relations
- Money handling
- Patience and empathy
- Reliability and punctuality
- Team collaboration
Interests
Timeline
Cashier
Dillons Grocery Store
03.2023 - Current
Bachelor of Arts - Business
Fort Hays State University
High School Diploma -
Hays Virtual School
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