Jack Klein
Chicago,IL
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction at Chicago Cut through exceptional service and maintaining pristine dining environments. As a Division 1 NCAA Track Athlete representing Miami University, I've demonstrated strong work ethic and teamwork skills. Achieving notable personal and team successes, I bring resilience, discipline, and leadership qualities to any role. Experienced in multitasking and guest engagement, I excel in collaborating effectively with team members to deliver superior experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Tiny Tap
06.2023 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Busser
Chicago Cut
06.2021 - 08.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Bachelor of Science - Computer Science
Miami University
Oxford, OH05.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
Certification
Illinois BASSET alcohol handling certification.
Timeline
Server
Tiny Tap
06.2023 - 07.2023
Busser
Chicago Cut
06.2021 - 08.2021
Bachelor of Science - Computer Science
Miami University
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