Jack O'Leary
Grand Rapids,MI
Summary
Highly motivated and results-oriented Senior SDR with a proven track record of consistency in the role generating opportunities for the Sales Department through effective cold calling, prospecting, and relationship building. Consistently hitting monthly quota and demonstrating strong communication skills to qualify potential customers.
Overview
8
8
years of professional experience
Work History
Senior SDR
Service Express
Grand Rapids, MI
10.2024 - Current
- Assist management with panels and peer connects (job shadowing) for new recruits as part of the interview process
- Occasionally lead huddles/trainings for our team
- Includes the same responsibilities as an SDR
- Lead by example for new team members
Sales Development Representative
Service Express
Grand Rapids, MI
01.2024 - Current
- Build out accounts in our AE's names by adding new contacts and insights.
- Cold call/email prospects
- Set new meetings for our AE partners to expand business
- Utilize our tools such as Groove, 6 Sense, Tech Target, High Spot, Orum, and Ring Central to drive activity.
- Collaborate with our team to refine processes.
Sales Development Representative
Automated Logistics Systems
Grand Rapids, MI
02.2023 - 12.2023
- Coordinate sales meetings for the Director of Enterprise Solutions
- Market/Industry Research to create talking points for Decision Makers
- Cold Calling to speak to Decision Makers about Service Offerings
- Create email scripts sent to Decision Makers based off Specific Industry Research
Server/Bartender
The University Club
Grand Rapids, Michigan
07.2021 - 02.2023
Server/Bartender
Cafe Mertens
Grand Rapids, MI
08.2022 - 02.2023
Sales Representative
Unek Goods
High Point, NC
10.2022 - 10.2022
- Set up booth for trade show following specific guidelines and display for a unique clock line from the Netherlands
- Met with potential buyers and designers promoting sales and customer leads
- Discussed business with other exhibitors including details about show traffic, distributors, other shows
Spanish Translator
Silver Lead Company
08.2021 - 08.2021
- Translated emails and text messages for supplier in Mexico, which led to new supply source for art supplies
Order Fulfillment Associate
Silver Lead Company
Lansing, MI
05.2020 - 08.2020
- Fulfillment services for several online platforms.
Busser/Server/Host
El Azteco Mexican Restaurant
East Lansing, MI
01.2019 - 08.2019
Sales Associate
Unek Goods
Lansing, Michigan
05.2019 - 06.2019
- Prepared promotional materials for trade show
- Transported booth equipment and goods for trade show in Novi, Michigan
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Answered customer questions regarding products and accessories.
Shrink Wrap Operator and Delivery Driver
Silver Lead Company
Lansing, MI
05.2017 - 08.2018
- Packaged/sealed merchandise with shrink wrap, Pulled orders for shipments, arranged various deliveries to local businesses.
Education
Bachelor of Business Administration in Marketing, Minor in Spanish -
Grand Valley State University
Grand Rapids, MI12.2022
High School Diploma- cum laude -
Lansing Catholic High School
Lansing, MI05.2018
Skills
- Conflict and Complaint Resolution
- Relationship Building and Emphasis
- Energetic and Friendly Manor
- Effective Cold Pitching/Facilitating Meetings with Potential Customers
- Sales and Market Research Experience
- Experienced in Orum, Groove, Tech Target, 6 Sense, Salesforce, Microsoft Teams, Highspot, Outlook
Accomplishments
- Promoted to Senior SDR after first 6 months fully ramped
- 221 Meetings set for Service Express
- 115 Meetings held for Service Express
- 10 Day Meeting Set Streak
- July 2023 Top Dog Inside Sales (Automated Logistics)-(most appointments set and held in a month-Inside Sales Department)
- Member of the American Marketing Association at Grand Valley State University 2022
References
- Morgan Temple
Sales Development Manager at Service Express
mtemple@serviceexpress.com
- Jeff Schugars
Inside Sales Manager at Automated Logistics Systems
schugarj@mail.gvsu.edu
jschugars@automatedlogistics.com
- Mark Parker
General Manager Café Mertens- 912-398-6450
- Lisa Leatherman
Manager of the University Club- 616-540-7567
- Tony Izzo
Operations Manager, Silver Lead Co- 517-482-7598
tizzo@silverleadco.com
- Johnny Vlahakis
Manger of El Azteco Restaurant- 517-202-9248
manager@elazteco.net
- Chris O’Leary
President of Shinberg Insurance- 517-449-8909
chris@shinbergagency.com
- Mike Stornant-
CFO and SVP -Wolverine WorldWide -616-443-8973
Mike.Stornant@wwwinc.com
Timeline
Senior SDR
Service Express
10.2024 - Current
Sales Development Representative
Service Express
01.2024 - Current
Sales Development Representative
Automated Logistics Systems
02.2023 - 12.2023
Sales Representative
Unek Goods
10.2022 - 10.2022
Server/Bartender
Cafe Mertens
08.2022 - 02.2023
Spanish Translator
Silver Lead Company
08.2021 - 08.2021
Server/Bartender
The University Club
07.2021 - 02.2023
Order Fulfillment Associate
Silver Lead Company
05.2020 - 08.2020
Sales Associate
Unek Goods
05.2019 - 06.2019
Busser/Server/Host
El Azteco Mexican Restaurant
01.2019 - 08.2019
Shrink Wrap Operator and Delivery Driver
Silver Lead Company
05.2017 - 08.2018
Bachelor of Business Administration in Marketing, Minor in Spanish -
Grand Valley State University
High School Diploma- cum laude -
Lansing Catholic High School
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