Jack Platner
Dorchester,MASSACHUSETTS
Summary
Results-driven professional with expertise in customer service, time management, and collaboration. Proven ability to troubleshoot issues and implement effective solutions. Strong communicator with a track record of fostering positive relationships and consistently exceeding performance goals.
Overview
3
3
years of professional experience
Work History
Account Executive
Onshape by PTC
Boston, MA
08.2024 - Current
- Increased business growth through small and medium software sales.
- Cultivated relationships with prospects to demonstrate product value.
- Addressed objections and roadblocks in sales processes to secure solutions.
- Forecasted projected quota accurately throughout the year.
Business Development Representative
Onshape by PTC
Boston, MA
06.2022 - 08.2024
- Generated leads for Onshape, significantly expanding customer base.
- Engaged in outbound prospecting, cold calling, and networking to build strong relationships.
- Initiated and fostered internal and external relationships to drive business growth.
- Mentored new hires on processes to ensure success in their roles.
Guest Service Agent
The Boxer Hotel, Boston
Boston, MA
01.2022 - 06.2022
- Processed payments and issued receipts, bills, and change accurately.
- Resolved customer complaints, ensuring complete satisfaction with solutions.
- Responded to guest inquiries via email, phone, and in-person interactions.
- Booked hotel rooms over the phone, securing competitive rates for guests.
- Earned commissions by selling Boston Trolley Tour tickets, averaging one to two sales weekly in winter and four to five during warmer months.
Education
BBA - Hospitality Management
The Ohio State University
Columbus, OH05.2022
BBA - Business Administration
University of Lynchburg
Lynchburg, VASkills
- Account management
- Sales and communication
- Relationship building
- Serve customers
- Problem-solving aptitude
- Team collaboration
Timeline
Account Executive
Onshape by PTC
08.2024 - Current
Business Development Representative
Onshape by PTC
06.2022 - 08.2024
Guest Service Agent
The Boxer Hotel, Boston
01.2022 - 06.2022
BBA - Hospitality Management
The Ohio State University
BBA - Business Administration
University of Lynchburg
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