Jack Straw
Wilton,NH
Summary
Proven leader at Demoulas Market Basket, enhancing customer satisfaction through efficient front-end management and streamlined checkout processes. Leveraged cash handling expertise and staff supervision to reduce wait times by 20%. Fostered teamwork and skill development, ensuring a positive shopping environment. Skilled in task delegation and loss prevention, driving operational excellence.
Overview
4
4
years of professional experience
Work History
Assistant Front End Manager
Demoulas Market Basket
09.2022 - Current
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Responded to customer inquiries and resolved issues, fostering a positive shopping environment.
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
- Enhanced loss prevention measures through diligent monitoring of front-end activity and promoting employee awareness about potential risks.
- Maintained open communication lines with staff members, fostering a supportive work environment that encouraged teamwork and skill development.
- Coordinated breaks and lunches while ensuring adequate coverage at registers to maintain efficient operations throughout the day.
- Managed time effectively by prioritizing tasks appropriately based on urgency or importance while remaining adaptable to changing circumstances in a fast-paced retail environment.
Education
High School Diploma -
Wilton Lyndeborough Cooperative
Wilton, NH05.2026
Skills
- Customer service
- Cash handling expertise
- Cash register operation
- Task delegation
- Staff supervision
- Price verification
- Cash counting
Timeline
Assistant Front End Manager
Demoulas Market Basket
09.2022 - Current
High School Diploma -
Wilton Lyndeborough Cooperative