Jack Wainwright

• Monitor dogs throughout the day, maintaining safe group play and responding quickly to changing behavior.
• Maintain kennel cleanliness by cleaning runs, refreshing bedding, and following daily sanitation routines.
• Greet clients professionally, answer service questions, and provide clear updates on pet drop-off and pick-up procedures.
• Coordinate dog feeding, water changes, and medication notes according to owner instructions and facility routines.

• Scheduled 25-50 grooming appointments per day while managing client intake and front desk requests.
• Recommended pet products based on customer needs and completed associated sales at the front desk.
• Maintained a clean, organized store environment and supported grooming-area readiness throughout each shift.
• Cared for the store cat when present, supporting a calm, welcoming environment for customers and staff.

• Ranked among top-performing stores in the district by meeting company target times for order picking.
• Gathered items from customer orders and selected appropriate substitutions based on product availability.
• Supported customer service during Drive Up and Go pickups through accurate order processing and clear communication.

• Processed up to 50 online orders per shift during peak hours at a high-volume store.
• maintaining both picking accuracy, and speed for online orders while helping customers in the store
• Supported other departments as needed to resolve pickup delays and keep customer orders on schedule.
• Covered staffing shortages at other Kroger locations to keep Clicklist operations moving reliably.

• Greeted customers and processed orders through POS with accurate, friendly cashier and drive-thru support.
• Bagged food accurately and kept service moving during late-night shifts from 9:00pm to 4:00am.
• Handled cash transactions and payment entries with attention to accuracy at the register.
• Provided steady front-line support in a fast-paced environment, balancing guest interaction with accurate order completion.

• Maintained a clean, organized store floor and front area throughout each shift.
• Prepared customer orders promptly while keeping accuracy and presentation consistent.
• Handled customer questions with clear communication and a professional, service-focused approach.

• Opened and closed the store using standard procedures while keeping the freezer clean and within company standards.
• Answered customer questions about ice cream products to guide selections and support a smoother counter experience.
• Processed counter transactions through POS systems while preparing ice cream and drinks accurately and efficiently.

Graduated