Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jack Watkins

Tampa

Summary

Dynamic sales professional with proven expertise in customer service and sales processing at Salt Pines. Recognized for consistently exceeding sales targets and enhancing customer satisfaction through proactive support and relationship management. Skilled in cash handling and product promotion, driving growth and fostering loyalty in competitive environments.

Overview

2
2
years of professional experience

Work History

Sales Associate

Salt Pines
Tampa
12.2024 - 01.2025
  • Facilitated sales-processing tasks to achieve daily sales targets.
  • Guided customers in locating products, addressing inquiries, and providing product recommendations.
  • Processed payments accurately while ensuring correct change delivery.
  • Resolved customer complaints professionally, enhancing overall satisfaction.

Customer Service Representative

Palma Ceia Little League
Tampa
03.2023 - 06.2024
  • Facilitated communication between customers and retail buyers to expedite order fulfillment.
  • Anticipated customer needs, enhancing productivity and service levels through proactive support.
  • Promoted products and services during account management and order calls to drive sales.
  • Consistently exceeded daily credit card application targets, contributing to overall sales growth.
  • Supported sales team members, fostering collaborative efforts for business development.
  • Identified customer service process improvements, recommending actionable changes for efficiency.
  • Cultivated strong customer relationships, encouraging repeat business through exceptional service.

Crew Member

Panera Bread
Tampa
05.2023 - 08.2023
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Education

High School Diploma -

Plant High School
Tampa, FL
05-2024

Some College (No Degree) -

University of Mississippi
Oxford, MS

Skills

  • Customer service and support
  • Sales processing and order fulfillment
  • Cash handling and transactions
  • Product promotion and marketing
  • Customer relationship management

Accomplishments

  • Dean's List Fall Semester 2024
  • Provost Scholar

Timeline

Sales Associate

Salt Pines
12.2024 - 01.2025

Crew Member

Panera Bread
05.2023 - 08.2023

Customer Service Representative

Palma Ceia Little League
03.2023 - 06.2024

High School Diploma -

Plant High School

Some College (No Degree) -

University of Mississippi