Jack Wilkinson
Pawtucket,RI
Summary
Solutions specialist with strong focus on delivering impactful results. Adept at team collaboration, ensuring seamless integration of innovative solutions to meet business needs. Highly adaptable, excelling in dynamic environments with proven skills in problem-solving, strategic planning, and customer relationship management. Recognized for reliability and ability to align with evolving project requirements.
Experienced with identifying and addressing technical challenges to improve system functionality. Utilizes strong problem-solving skills to deliver tailored solutions that enhance operational efficiency. Track record of effective communication and collaboration with team members and clients to achieve goals.
Knowledgeable Solutions Specialist well-versed in current industry, market and product trends. Excellent communication, multitasking and organizational abilities.
Overview
5
5
years of professional experience
Work History
Warehouse Solutions Specialist
Crown Lift Trucks
Franklin, MA
04.2025 - Current
- Analyzed customer requirements to deliver tailored solutions for material handling needs.
- Collaborated with sales teams to develop product demonstrations and presentations for clients.
- Facilitated communication between departments to address customer inquiries and resolve issues promptly.
- Identified opportunities for upselling additional services, resulting in increased revenue for the company.
- Increased productivity by collaborating with management to develop process improvements.
- Managed diverse projects and resolved complex issues to support timely completion.
Parts Clerk
Crown Lift Trucks
Woburn, MA
09.2024 - 04.2025
- Managed inventory levels, ensuring accuracy and timely replenishment of parts.
- Processed customer orders efficiently, coordinating with suppliers to meet demands.
- Maintained accurate records using inventory management software for tracking parts availability.
- Assisted in training new staff on operational procedures and safety protocols.
- Conducted regular audits of stock to identify discrepancies and minimize loss.
- Collaborated with service technicians to ensure parts were readily available for repairs.
- Enhanced organization of storage areas, improving accessibility and retrieval speed for parts.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
Assistant Warehouse Manager
Superior Nut Company, Inc
Cambridge, MA
09.2023 - 09.2024
- Supervised daily warehouse operations to ensure efficiency and compliance with safety standards.
- Coordinated inventory management processes, optimizing stock levels and minimizing discrepancies.
- Collaborated with logistics teams to coordinate timely shipments and deliveries, improving customer satisfaction.
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Maintained professional, organized, and safe environment for employees and patrons.
- Ensured compliance with industry regulations and internal policies during production phases.
- Reviewed work for quality and compliance with company standards and design specifications.
- Managed internal operational standards and productivity targets.
- Delivered direct feedback to senior management regarding project visibility and status.
- Assisted in implementing process improvements to enhance operational efficiency.
- Coordinated production schedules to optimize workflow and resource allocation.
Shipping & Receiving Clerk
Cases Unlimited
Auburn, NY
04.2021 - 08.2023
- Processed incoming shipments, ensuring accurate documentation and inventory management.
- Coordinated outbound shipments, optimizing packing methods for efficiency and cost-effectiveness.
- Operated warehouse equipment, adhering to safety protocols while maximizing productivity during daily tasks.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
Education
High School Diploma -
Auburn High School
Auburn, NY01-2020
Skills
- Customer relationship management
- Creative solutions
- Project management
- Product demonstration
- Pricing quotes
- Key holder
- Troubleshooting product problems
- Custom solution design
- Preparing proposals
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
- Organizational skills
- Relationship building
- Continuous improvement
- Professional demeanor
Timeline
Warehouse Solutions Specialist
Crown Lift Trucks
04.2025 - Current
Parts Clerk
Crown Lift Trucks
09.2024 - 04.2025
Assistant Warehouse Manager
Superior Nut Company, Inc
09.2023 - 09.2024
Shipping & Receiving Clerk
Cases Unlimited
04.2021 - 08.2023
High School Diploma -
Auburn High School