Summary
Overview
Work History
Skills
Education
Certification
Timeline
Generic

Jack Wormington

Raleigh,NC

Summary

Results-driven professional with a strong background in resident relationship management, retention strategy, and operational excellence. Proven ability to deliver high-impact solutions and elevate resident satisfaction through strategic, service-focused leadership.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Community Manager

IRT Living
01.2025 - Current
  • Developed and managed community budgets, ensuring strategic allocation of resources and long-term financial sustainability.
  • Led resident logistics and communications, fostering strong relationships with owners, residents, and staff to maintain high occupancy rates.
  • Analyzed performance metrics and community objectives, implementing data-driven strategies aligned with organizational goals.
  • Monitored operations for regulatory compliance, upholding all relevant laws, codes, and standards to minimize risk and ensure accountability.


Resident Relations Manager

IRT Living
07.2024 - 01.2025
  • Planned and executed engagement initiatives, strengthening resident relationships and enhancing community retention.
  • Implemented strategic retention tactics, leading to increased renewals and improved resident loyalty.
  • Monitored market trends and operational risks, delivering competitive insights and proactive solutions to maintain service excellence.

Leasing Professional

IRT Living
03.2022 - 06.2024
  • Managed leasing operations and resident transitions, coordinating move-ins and move-outs to ensure a seamless experience and strong resident satisfaction.
  • Trained and supported new team members, ensuring compliance with policies, systems proficiency, and consistent high performance.

COO

Konkr Klothing
03.2020 - 03.2022
  • Identified growth opportunities and led marketing efforts, driving brand visibility and revenue expansion across multiple platforms.
  • Collaborated cross-functionally to optimize operations, ensuring efficient production, timely delivery, and high-quality client-facing outputs.

Skills

  • Relationship Building
  • Customer Service-Focused
  • Professionalism
  • Problem-Solving
  • Budget Management
  • Data Analysis
  • Regulation Compliance
  • Reliability

Education

Bachelor of Innovation 

(UCCS)- University of Colorado 

Colorado Springs

Mechanical Engineering and Business Management | May 2024

Certification

  • Google Data Analysis Certification
  • Actively pursuing Securities Industry Essentials Certification
  • $50,000 Funded Trader through Apex Trader Funding
  • Top Leasing Sales Performance throughout IRT Living
  • Increased Reputation Scores throughout several IRT Living Properties

Timeline

Community Manager

IRT Living
01.2025 - Current

Resident Relations Manager

IRT Living
07.2024 - 01.2025

Leasing Professional

IRT Living
03.2022 - 06.2024

COO

Konkr Klothing
03.2020 - 03.2022

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Jack Wormington