Jackelyn Alberto
Houston
Summary
Reliable, service-focused medical assistant with excellent patient care skills. Compassionate and technically skilled in attending to patients in diverse healthcare settings. BLS/CPR certified (current)
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
1
1
Certification
Work History
Medical Assistant
Neurology Associates of Katy
Katy, TX
11.2024 - 04.2025
- Assisted in patient intake processes, ensuring accurate documentation and timely information collection.
- Prepared exam rooms by sterilizing instruments and organizing supplies for efficient workflows.
- Managed appointment scheduling, optimizing patient flow and minimizing wait times effectively.
- Collaborated with healthcare team members to ensure seamless communication regarding patient care needs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Handled incoming calls, directing inquiries to appropriate departments for timely resolution.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Education
High School Diploma -
Katy High School
Katy, TX05-2018
Certificate - Medical Assistant
Pima Medical Institute
Houston, TX11.2024
Skills
- Medical terminology
- Take and monitor vital signs
- Collect and prepare laboratory specimens
- Dispose of contaminated supplies
- Sterilize contaminated instruments
- Instruct patients about medications and special diets
- Prepare and administer medications as directed by a physician
- Authorize drug refills as directed
- Telephone prescriptions to a pharmacy
- Draw blood
- Give injections
- Medical office administration
- Fluent in Spanish
- Take electrocardiogram
- Put patients at ease
- Interpret physician’s instructions correctly and efficiently
- Computer literate (MicroSoft Word, PowerPoint, Excel)
- Ability to multitask
- Dependable
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- EMR / EHR (eClinicalWorks)
- Neurology assessments
- Immunization administration - Therapeutic (eg B12)
- Prior authorization process
- Medical appeals handling
- Patient referrals
- Data entry
- ICD-10 coding
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Neurology Associates of Katy
11.2024 - 04.2025
High School Diploma -
Katy High School
Certificate - Medical Assistant
Pima Medical Institute