JACKEYSI BENITEZ
Bronx,NY
Summary
Experienced licensed social work professional possessing more than 10 years of experience in crisis intervention, empowering, and motivating constituents towards goal attainment. A bilingual and compassionate leader dedicated to working with youth and families from diverse backgrounds to build long-term relationships to provide high-quality service.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Program Director
Fordham University
Bronx, NY
04.2023 - Current
- Directed program development initiatives to enhance service delivery and operational efficiency by collaborating with Fordham departments and community vendors.
- Managed 5 year 2 million dollar grant and resources effectively to support project execution and sustainability.
- Implemented data-driven decision-making processes to improve program outcomes and school partner engagement.
- Directed strategic planning process, aligning program objectives with organizational goals.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Advanced community outreach efforts by forging strong relationships with local non for profit organizations.
Assistant Director
Fordham University
Bronx, NY
04.2022 - 03.2023
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Facilitated hiring, training, and supervision of Program Administrators and seasonal staff to enhance program delivery.
- Assisted with developing new high school partnerships and implementing Summer Quest program for the new school partnerships
- Designed and implemented virtual programs to enhance learning to increase student participation
- Developed virtual programs
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Developed strong relationships with community partners to enhance educational opportunities for students.
Site Administrator
Fordham University
Bronx, NY
10.2015 - 04.2022
- Collaborated with administrators, educators, and parents to deliver counseling support for students.
- Assessed student performance through Success Highway social emotional assessment to identify areas for improvement.
- Developed and implemented after school program procedures to improve administrative workflows and communication efficiency with student, parents and volunteers at partner schools.
- Coordinated scheduling and allocation of resources for enrichment events and academic activities across campus.
- Recruited over 50 Fordham student volunteers to assist with tutoring and mentoring students during after school and in school programs.
- Supervised graduate social work student to ensure completion of required fieldwork hours and solidify foundational skills necessary for social work practice.
- Coordinated staff meetings and events to foster communication, teamwork, and professional development opportunities for team members.
Social Worker/Care Manager
Independence Care System
New York, NY
10.2011 - 10.2015
- Coordinated personal services for 120 clients to ensure tailored support and resource access
- Provided crisis intervention and support to clients facing immediate challenges.
- Identified and resolved rehabilitation obstacles for physically challenged clients, facilitating their progress towards independence
- Advocated for client rights within healthcare systems, ensuring equitable access to services.
- Collaborated with interdisciplinary teams to enhance care quality and client outcomes
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Director, English Language Learner Program
Fresh Youth Initiatives
New York, NY
09.2009 - 08.2011
- Managed daily operations, administrative tasks, and program evaluations to ensure efficiency and effectiveness.
- Created and implemented youth development and educational focused bilingual curricula
- Designed educational materials to support the development of bilingual youth in an inclusive learning environment.
- Performed outreach activities, conducted intake interviews, and facilitated program orientations for new participants.
- Led teacher meetings to review class curriculum and address individual learning needs and progress of students
- Educated staff, interns, counselors, and volunteers on youth development principles and effective student-centered learning strategies.
- Oversaw operations, administrative and program evaluation
Enrichment Program Coordinator
Fresh Youth Initiatives
New York, NY
09.2006 - 08.2009
- Developed project curriculum integrating daily community service, recreational, and educational activities to enhance youth engagement
- Facilitated community service activities and enrichment projects for youth ages 10-18, promoting personal growth and leadership skills
- Trained and mentored teen leaders ages 15-17 in the Neighborhood Service Leadership Project to foster leadership and community involvement
- Created project curriculum including daily community service, recreational and educational activities
- Conducted counseling and provided support and guidance to youth and families regarding students' school performance, college preparation, career readiness and overall daily student challenges
Education
Masters - Social Work
The City University of New York At Lehman College
Bronx, NY05-2011
Bachelor of Arts - English Communications and Public Relations
Daemen University
Amherst, NY01-2005
Skills
- Organizational leadership
- Personnel supervision
- Partnership development
- Program management
- Program evaluation
- Microsoft Office Suite
- Bilingual English and Spanish
- Multicultural competence
Accomplishments
- Selected to attend Fordham's 2025 Women in Leadership Institute's Transformational Development Conference
Certification
- LMSW, February 2016
Languages
Spanish
Timeline
Program Director
Fordham University
04.2023 - Current
Assistant Director
Fordham University
04.2022 - 03.2023
Site Administrator
Fordham University
10.2015 - 04.2022
Social Worker/Care Manager
Independence Care System
10.2011 - 10.2015
Director, English Language Learner Program
Fresh Youth Initiatives
09.2009 - 08.2011
Enrichment Program Coordinator
Fresh Youth Initiatives
09.2006 - 08.2009
Bachelor of Arts - English Communications and Public Relations
Daemen University
Masters - Social Work
The City University of New York At Lehman College
Certifications
- Identification and Reporting of Child Abuse and Maltreatment, March 2025
- Dare to Lead, November 2024
- The Science of Well-Being, June 2020
- SIFI (The Seminar In Field Instruction), May 2019
- Executive Education Certificate in Nonprofit Leadership, June 2018