Jackie Bercy
Summary
Seasoned Bar Manager with customer service background and history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Ready to take on new challenges with role in tech industry.
Overview
4
4
years of professional experience
Work History
Bar Lead
Sauce Buckhead
05.2022 - Current
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Sales Associate
Modern Mystic
11.2020 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
Bar Manager
Agency Socialtheque
03.2019 - 01.2021
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
High School Diploma -
Eagles Landing High School
McDonough, GA05.2011
Skills
- Customer Service Best Practices
- Customer Needs Assessments
- Maintaining Clean Work Areas
- Billing and Payment Processing
- Business Operations
- Proper Storage Procedures
- Customer Relationships
- Safe Work Practices
- High-Volume Environments
- Multitasking Abilities
- Staff Leadership
- Customer Engagement
Timeline
Bar Lead
Sauce Buckhead
05.2022 - Current
Sales Associate
Modern Mystic
11.2020 - 05.2022
Bar Manager
Agency Socialtheque
03.2019 - 01.2021
High School Diploma -
Eagles Landing High School
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