Jackie Carver
People Mgr.
Foreman,AR
Summary
Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Customer Service to help support the business.
Overview
25
25
years of professional experience
Work History
Lead People Management Administrator
Walmart
Ashdown, AR
04.2021 - Current
- Assisted with compensation and Payroll for all associates.
- Created and maintained team schedules for entire store. Maintained attendance exceptions and demonstrated and upheld all policies for the company.
- Organized regular team building events to foster collaboration among colleagues across departments.
Assistant Store Mgr.
Walmart
DeQueen , AR
04.1999 - 04.2021
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Established professional relationships with team members and coaches.
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
- Mentored team members in order to build confidence and foster a supportive environment.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory, and daily activity management.
Education
Some College (No Degree) - Associate
Rich Mountain Community College
Mena, ARSkills
- Labor Relations
- Talent Acquisition
- Workforce Planning
- Organizational Development
- Workday
- Compensation and benefits
- Recruitment Strategies
- Onboarding and Orientation
- Succession Planning
- Employee Relations
- Policy Enforcement
- Coaching and Mentoring
- Recordkeeping
- Compensation Structuring
- Employee Onboarding
- New Employee Orientation
- Performance Assessment
- Benefits Administration
- Leadership Development
- Recruitment
- Payroll Administration
- Corrective Action Planning
- Microsoft Office and Docusign
- Human Resources Operations
- Career Development
- Exit Interviews
- Compliance
- Records Management
- Recruitment and hiring
- Diversity and Inclusion
- Background Checks
- Regulatory Compliance
- Talent management
Timeline
Lead People Management Administrator
Walmart
04.2021 - Current
Assistant Store Mgr.
Walmart
04.1999 - 04.2021
Some College (No Degree) - Associate
Rich Mountain Community College