Jackie Crawford
Cobb,Maryland
Summary
Organized Clinical Coordinator with excellent scheduling, coordination and documentation talents as part of clinical teams. Skilled at admitting patients, managing patient services, providing thorough reports and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations.
Overview
8
8
years of professional experience
Work History
Clinical Coordinator
Recovery Centers Of America- Capital Region
06.2022 - Current
- Oversight, supervision and quality assurance of all mental health and AOD clinical services, including record keeping and direct services.
- Collaborates with the Clinical Director and/or Clinical Supervisor to facilitate team case conferences on a weekly basis to ensure coordinate implementation of treatment plans and service utilization.
- Uses clinical assessment tools accurately, assessing each patient's psychological, psychosocial, safety and educational needs.
- Appropriately documents all client interaction into the record for continuity of care.
- Facilitates crisis de-escalation sessions with clients as needed.
- Provides supervision and mentoring to the clinical staff on the shift
- Participates in programming by providing individual and group counseling.
- Communicates with inter-disciplinary departments, including and nursing, regarding new admissions as well as sharing clinical observations on unit to ensure collaborative treatment approach.
- Performs employee counseling and communicates incidents to the Clinical Supervisor.
- This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
- Mentored new clinical staff members for proper onboarding and orientation processes
Lead Recovery Support Specialist/Trainer
Recovery Centers Of America
03.2019 - Current
- * Supervises the activities of a group of Recovery Support Specialists.
- * Maintains schedules and ensures the group adheres to time and attendance policies
- * Monitors patients, provides security checks through shift, completes documentation to include but not limited to log book, level cards, monitors patient's activities and records patient behavior.
- * May assist in telephone intakes.
- * Understands the principles of 12-Step Programs and how they apply to the recovery process of the addicted client.
- * Hires, trains, and retains RSS staff
Recovery Support Specialist
Recovery Centers Of America- Capital Region
03.2019 - Current
- Monitor patient activities providing safety checks throughout shift by completing rounds by the appropriate level of care either electronically or paper rounds
- Participates in direct patient care including patient flow, group facilitation, and therapeutic individual interaction
- Facilitates the operation of the clinical schedule as well as assisting patient attendance at individual sessions with various departments
- Assists with verbal de-escalation as well as Against Advice interventions
- Performs admissions including a person's search, heat treatment, and patient belongings search and documentation; also includes processing of drop-offs and mail
- Assists patients with the discharge process including packing of belongings, BAM, and Survey completion
- Monitors patient activities at all times including groups, recreational activities, free time, fresh air breaks, outings, etc.
- Assists with all aspects of visitation program, whether in-person or virtual including greeting, sign-in, orientation, search and belongings processing
- Completes documentation to include, but not limited to, shift report, group notes, individual notes, incident reports, checklists, etc.
Community and Employment Coach
Spring Dell Center
03.2017 - 03.2019
- Develop goals that reflect the outcomes in a Person-Centered Plan
- Complete Employment and Discovery Process for those supported
- Provide opportunities to develop vocational, community and social skills in the community
- Ability to effectively supervise and lead a team
- Demonstrate sound time management, dependability, initiative and flexibility
- Ability to build strong community relationships with local businesses
- Excellent communication skills (written and verbal)
Senior Mental Health Counselor
Strategic Behavioral Center For Adolescence
06.2015 - 09.2017
- Observe and influence patient behaviors and interactions towards prescribed treatment goals
- Objectively document clinical observations in the electronic medical records, shift reports, treatment planning meetings
- Assist in managing the milieu (i.e., acuity, family involvement, and activities of daily living)
- Collaborate with physicians, psychiatric nurses, and therapists in assessing, guiding, and encouraging patients towards measurable therapeutic outcomes
- Conduct psycho-educational, recreational, and interpersonal skills development groups
Education
Alcohol And Drug Trainee Certification - ADT
College of Southern Maryland
La Plata, MD06.2023
Masters in Health Services Administration - Health Services
Strayer University
Washington, DC06.2009
Skills
- HIPAA Compliance
- Patient Health Education
- Patient Care Planning
- Clinical Documentation
- Developing Training Programs
- Unit Supervision
- Direct Patient Care
- Patient Services Management
- Patient Admittance
- Case Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Clinical Coordinator
Recovery Centers Of America- Capital Region
06.2022 - Current
Lead Recovery Support Specialist/Trainer
Recovery Centers Of America
03.2019 - Current
Recovery Support Specialist
Recovery Centers Of America- Capital Region
03.2019 - Current
Community and Employment Coach
Spring Dell Center
03.2017 - 03.2019
Senior Mental Health Counselor
Strategic Behavioral Center For Adolescence
06.2015 - 09.2017
Alcohol And Drug Trainee Certification - ADT
College of Southern Maryland
Masters in Health Services Administration - Health Services
Strayer University
Similar Profiles
Claudine SharkoClaudine Sharko
Admissions Coordinator at Recovery Centers of AmericaAdmissions Coordinator at Recovery Centers of America
Carrie BunnCarrie Bunn
Group Facilitator at Recovery Centers of AmericaGroup Facilitator at Recovery Centers of America
Kevin MaguireKevin Maguire
Licensed Practical Nurse at Recovery Centers of AmericaLicensed Practical Nurse at Recovery Centers of America