Jackie Evans
Hendersonville,TN
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Bar Manager
Edit Hendersonville
Hendersonville, TN
03.2023 - Current
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Planned and coordinated special events to boost customer numbers and profits.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
Office Manager
Halcyon Center
El Cajon, CA
06.2010 - 06.2022
- Scheduled appointments, meetings and events for management staff.
- Reviewed files and records to obtain information and respond to requests.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed all payments processing, invoicing and collections tasks.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Cosmetics Counter Manager
Neiman Marcus
San Diego, CA
11.2006 - 08.2009
- Performed consultations for customers, providing skincare tips, modeling brand application and explaining cosmetic techniques.
- Implemented training and mentoring programs to educate staff on cosmetic products and promote personal development opportunities.
- Delegated work to staff, setting priorities and goals.
Education
Fundamentals of Bartending - Bartending
Elite Bartending School Nashville
Nashville, TN02.2023
Cosmetology License - Cosmetology
San Diego Cosmetology Apprentice Program
San Diego, CA10.2006
Skills
- Relationship Building
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Communications Strategies
- MS Office Suite knowledge
Timeline
Bar Manager
Edit Hendersonville
03.2023 - Current
Office Manager
Halcyon Center
06.2010 - 06.2022
Cosmetics Counter Manager
Neiman Marcus
11.2006 - 08.2009
Fundamentals of Bartending - Bartending
Elite Bartending School Nashville
Cosmetology License - Cosmetology
San Diego Cosmetology Apprentice Program
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