Skylar Jablonski
Bay City,MI
Summary
Accomplished Bar Manager with a proven track record at H2O Waterside Grill, enhancing customer satisfaction through innovative management and exceptional service. Expert in inventory management and staff training, I excel in fostering team leadership and customer relationship building. My strategies have significantly improved service quality and operational efficiency.
Overview
6
6
years of professional experience
Work History
Bar Manager
H2O Waterside Grill
Bay City, MI
05.2023 - Current
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing improvement over prior onboarding process.
Bar Manager
Vinny’s Pizzeria
Bay City, MI
08.2022 - 06.2023
Bar Manager
Costela Brazilian Steakhouse
Bay City, MI
01.2019 - 08.2022
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
- Consulted with managers to organize special events and promotions.
Server
Costela Brazilian Steakhouse
Bay City, MI
10.2018 - 12.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Quickly demonstrated leadership skills that lead to my next position as floor manger.
Education
All Saints Central
Bay City, MIDelta College
Bay City, MISkills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
- Responsible Alcohol Service
- Inventory Management
- Staff Scheduling
- Organizational ability
- Customer Relationship Building
- Outgoing Personality
- Health codes compliance
- Supply Ordering
- Relationship Building
- Mixology expertise
- Service-oriented mindset
- Wine and liquor knowledge
- Foodservice management
- Event Coordination
- Vendor Relationship Management
- Recruitment and hiring
- Staff Supervision
- Front of House Management
- POS Terminal Operation
- Safe Food Handling
- Critical Thinking
- ServeSafe Manager
- ServSafe Food Manager
Timeline
Bar Manager
H2O Waterside Grill
05.2023 - Current
Bar Manager
Vinny’s Pizzeria
08.2022 - 06.2023
Bar Manager
Costela Brazilian Steakhouse
01.2019 - 08.2022
Server
Costela Brazilian Steakhouse
10.2018 - 12.2018
All Saints Central
Delta College