Jackie Ramirez
SAN ANTONIO,TX
Summary
Dynamic Department Supervisor at Home Depot with a proven track record in enhancing customer satisfaction and employee engagement. Leveraged strong leadership and problem-solving skills to train staff and implement improvements, resulting in a more efficient operation. Committed to workplace safety and fostering a positive team environment. have received several awards for my customer service, VIP and also I am a Double diamond
Overview
10
10
years of professional experience
Work History
Department Supervisor
Home Depot
01.2015 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managaged employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Handled cash register, returns, and refunds.
- Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
Education
No Degree - Managing Talent
University of Michigan
Ann Arbor, MI04-2018
No Degree - Leqadership
Universty of Michigan
03-2018
Skills
- Customer service
- Problem resolution
- Workplace safety
- Problem-solving
- Leadership skills
- Employee engagement
Timeline
Department Supervisor
Home Depot
01.2015 - Current
No Degree - Managing Talent
University of Michigan
No Degree - Leqadership
Universty of Michigan
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks