Victoria VanWagner
New York City
Summary
Dedicated employee with 7 years of experience in the hospitality industry. Looking to use my customer communication skills to further my career.
Overview
7
7
years of professional experience
Work History
Flight Attendant
United Airlines
11.2021 - Current
- Supervised and resolved onboard conflicts, ensuring passenger safety throughout flights.
- Coordinated effectively with cockpit and ground personnel for timely departures.
- Provided exceptional service to over 180 passengers daily, addressing inflight medical emergencies.
- Conducted routine safety checks on aircraft, documenting cabin maintenance issues for safe travel.
- Monitored cabin conditions consistently to maintain high safety standards for all flights.
- Collaborated with team members to enhance operational efficiency and passenger experience.
Server/Hostess
Blu Grotto
06.2018 - 08.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Trained new servers on restaurant procedures and service standards.
- Upsold food and beverage items, contributing to increased sales revenue through knowledge of specials and promotions.
Rehabilitation Technician
Holistic Healing Center
10.2020 - 07.2021
- Guided over 1,500 clients in rehabilitation programs through effective communication and attention to detail.
- Fostered a positive working environment for staff and clients to enhance overall experience.
- Ensured compliance with inventory and safety standards by maintaining supplies and equipment.
Education
Exercise Science (BS) -
Rutgers University
New Brunswick, NJ05.2021
Internship - Rutgers Football Athletic Training
Rutgers University
New Brunswick, NJ03.2020
Skills
- Critical Thinking and Problem-Solving Skills
- Excellent Verbal and Written Communication
- Customer Service
- Microsoft Office: Word and PowerPoint
- POS System
- CPR and First Aid Certified
Timeline
Flight Attendant
United Airlines
11.2021 - Current
Rehabilitation Technician
Holistic Healing Center
10.2020 - 07.2021
Server/Hostess
Blu Grotto
06.2018 - 08.2021
Internship - Rutgers Football Athletic Training
Rutgers University
Exercise Science (BS) -
Rutgers University