Jacqueline Wright
Fort Wayne,IN
Summary
Dynamic phlebotomist with extensive experience at Associated Pathologists, skilled in venipuncture techniques and patient verification. Proven ability to maintain HIPAA compliance while delivering exceptional customer service. Adept at specimen handling and preparation, ensuring accurate and efficient processing of samples. Committed to fostering a safe and organized work environment. Highly skilled Phlebotomist possessing relevant experience in fast-paced healthcare environments. Strong abilities in patient care, quality control and data management make for efficient and safe blood collection procedures. Demonstrated skills in building rapport with diverse patients, ensuring comfort during venipuncture processes. Previous roles have resulted in increased efficiency and improved patient satisfaction rates. Experienced Phlebotomist bringing 9 years of experience. Expert in venipuncture, capillary puncture and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training clinical staff on proper venipuncture techniques.
Overview
15
15
years of professional experience
Work History
Phlebotomist
Associated pathologists
Brentwood, TN
08.2023 - 05.2025
- Adhered to HIPAA guidelines regarding patient privacy.
- Verified patient information prior to specimen collection.
- Prepared specimens for transport to external laboratories.
- Monitored inventory levels of supplies used in phlebotomy services.
- Documented patient information into electronic medical records system.
- Processed samples accurately and efficiently.
- Maintained a clean, safe, and organized work environment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Performed venipuncture and other blood collection procedures according to established standards.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Prepared and packaged specimens for courier transport.
Phlebotomist
Lutheran Hospital
Fort Wayne, IN
12.2018 - 08.2023
- Assisted in the training of new phlebotomists.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Documented patient information into electronic medical records system.
- Followed all safety protocols when handling hazardous materials.
- Adhered to HIPAA guidelines regarding patient privacy.
- Verified patient information prior to specimen collection.
CNA
Maxim Healthcare Services, Inc
Fort Wayne, IN
10.2010 - 10.2020
- Provided emotional support to family members during difficult times.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Reported changes in patient conditions to registered nurse or physician.
- Educated patients on self-care techniques that would help them maintain their independence.
- Answered patient call lights promptly and responded to requests appropriately.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Monitored food intake and output as directed by nursing staff.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Phlebotomist
Questionmark
Novi, MI
10.2016 - 02.2020
- Calibrated equipment according to manufacturer specifications.
- Provided excellent customer service while interacting with patients.
- Performed venipuncture and other blood collection procedures according to established standards.
- Performed quality control tests on collected specimens.
- Traveled around Indiana, Illinois, Ohio, and Kentucky doing health fairs for different companies
Machine Operator
Bosch
Albion, IN
10.2013 - 07.2014
- Inspect finished workpieces to ensure conformance with specifications.
- Comply with company policies regarding quality control procedures.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Carry out regular safety checks on machinery prior to operation.
CNA
Grace Village Retirement Community
Warsaw, IN
06.2010 - 06.2011
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Documented patient care services by charting in designated areas.
- Monitored food intake and output as directed by nursing staff.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
Education
High School Diploma -
Columbia City Joint High School
Columbia City, IN06-1982
Skills
- Electronic medical records
- Venipuncture techniques
- Specimen handling
- Patient verification
- Customer service
- Safety protocols
- Venipuncture and capillary puncture
- Blood culture collection
- HIPAA compliance
- Order of draw
- HIPAA
- Patient preparation
- Specimen preparation
- Venipuncture expertise
Timeline
Phlebotomist
Associated pathologists
08.2023 - 05.2025
Phlebotomist
Lutheran Hospital
12.2018 - 08.2023
Phlebotomist
Questionmark
10.2016 - 02.2020
Machine Operator
Bosch
10.2013 - 07.2014
CNA
Maxim Healthcare Services, Inc
10.2010 - 10.2020
CNA
Grace Village Retirement Community
06.2010 - 06.2011
High School Diploma -
Columbia City Joint High School
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