Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacklyn Nguyen

Tampa,FL

Summary

Dynamic sales associate with proven expertise in customer service and cash handling at Chick-fil-A. Skilled in building lasting relationships, enhancing customer satisfaction, and thriving in high-pressure environments. Recognized for exceptional problem-solving abilities and flexibility, contributing to repeat business and a welcoming atmosphere. Committed to delivering outstanding service and support.

Overview

1
1
year of professional experience

Work History

Sales Associate

Chick-fil-A
Tampa, FL
01.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Cashier

Footlocker.com Inc.
Tampa, FL
07.2024 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Set up new sales displays each week with fresh merchandise.
  • Operated cash register for cash, gift cards and credit card transactions with excellent accuracy levels.

Sales Associate

Modwash (Car Wash)
Tampa, FL
09.2024 - 11.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Gaither Highschool
Tampa, FL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Relationship building
  • Cash handling
  • Money handling
  • Flexible schedule

Timeline

Sales Associate

Modwash (Car Wash)
09.2024 - 11.2024

Cashier

Footlocker.com Inc.
07.2024 - 12.2024

Sales Associate

Chick-fil-A
01.2024 - Current

Gaither Highschool