JACKQUELINE KABENI
Savage,USA
Summary
Motivated professional offering proficiency in general virtual assistance,data entry combined with strong administrative and organization skills.Personable team player with exceptional customer service and communication.Fast learner committed to continuous self-directed learning through AI ensuring high performance and job satisfaction.Deliver impactful results through strategic planning and decisive action
Overview
6
6
years of professional experience
Work History
Freelancer
Direct clients
Savage, minnesota
02.2024 - Current
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- I provided both general and administrative virtual assistance.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Created content for various websites, blogs, and social media accounts.
- Organized client meetings to provide project updates.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed household errands and other essential duties.
Assistant Residential Program Manager
Rudolph Community And Care
Savage, MN
03.2022 - Current
- Participated in community events and met with local leaders to develop recreational activities for residents.
- Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Coordinated services and therapy for residents and managed attendance for scheduled appointments.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to the residential program.
- Developed and implemented policies and procedures for the effective operation of the residential program.
Data Specialist
NJOGU LAWFIRM
Nairobi
08.2019 - 02.2021
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Optimized quality of data by developing and continuously improving data collection and automated upload strategies.
- Validated incoming data against quality standards to eliminate irrelevant or unusable information.
Education
Associate of Science - Management Information Systems
NOMANDALE COMMUNITY COLLEGE
Bloomington, MN04.2025
Certified Nursing Assistance - Nursing Practice
American Redcross
Burnsville, MN06-2022
Associate of Arts - Public relations and Marketing
COPERATIVE UNIVERSITY OF KENYA
KENYA12.2018
Skills
- Administrative support: managing schedules, organizing documents, coordinating virtual meetings, and handling email correspondence
- Data entry and research: proficient in Excel, Google Sheets, and Notion to generate reports and analyze basic trends
- Social Media Management - Skilled in using tools like Hootsuite, Buffer to plan content calendars, post updates, and track engagement
- Customer Service & CRM: Experienced with CRM platforms such as HubSpot and ActiveCampaign for managing client data and communications
- Project Coordination - skilled in project tracking tools (Trello, Asana) to assign tasks, set deadlines, and ensure timely project completion
- Website and Content Support - Familiar with Canva and WordPress for editing pages, uploading content, and maintaining blog sections
- Proofreading
Languages
- Kikuyu
- Kiswahili
- English
Languages
English
Full Professional
Swahili
Full Professional
Kikuyu
Full Professional
Affiliations
- Travelling
- Problem solving games
- Hiking
Timeline
Freelancer
Direct clients
02.2024 - Current
Assistant Residential Program Manager
Rudolph Community And Care
03.2022 - Current
Data Specialist
NJOGU LAWFIRM
08.2019 - 02.2021
Associate of Science - Management Information Systems
NOMANDALE COMMUNITY COLLEGE
Certified Nursing Assistance - Nursing Practice
American Redcross
Associate of Arts - Public relations and Marketing
COPERATIVE UNIVERSITY OF KENYA
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